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Return and Refund Policy
Altalune Crystals will process no returns or refunds of any kind for any reason.
Please make sure that you enter the correct shipping address when completing your order as to avoid return shipping. We offer no refunds on gift cards or mistakes made in your order. Please make sure that the items in your cart are the items that you wish to purchase.
All restock dates will be displayed on our website banner and sent in an email to anyone on our mailing list.
We take great care to pack your order so that it will arrive undamaged. We are not responsible for any damage caused during shipping. And offer no refunds for damaged items that were not expressly the fault of Altalune Crystals. Once the package is shipped we release all liability of said package.
Any coupon codes are for limited time only and cannot be shared with other customers. When we offer a coupon code it will be specifically for the customer that it is sent to and for a single use only. If you miss the deadline for your coupon code, you will not be issued a new coupon code.
We do not cancel orders. Due to high volume of orders we are unable to cancel any orders, so please make sure you are confident in your purchase before checking out.
Please make sure that you enter the correct shipping address when completing your order as to avoid return shipping. We offer no refunds on gift cards or mistakes made in your order. Please make sure that the items in your cart are the items that you wish to purchase.
All restock dates will be displayed on our website banner and sent in an email to anyone on our mailing list.
We take great care to pack your order so that it will arrive undamaged. We are not responsible for any damage caused during shipping. And offer no refunds for damaged items that were not expressly the fault of Altalune Crystals. Once the package is shipped we release all liability of said package.
Any coupon codes are for limited time only and cannot be shared with other customers. When we offer a coupon code it will be specifically for the customer that it is sent to and for a single use only. If you miss the deadline for your coupon code, you will not be issued a new coupon code.
We do not cancel orders. Due to high volume of orders we are unable to cancel any orders, so please make sure you are confident in your purchase before checking out.